How do I return an item?
Original sales receipt must accompany returns. Email receipt is also acceptable.
Customer must call obtain a Return Authorization Number before shipping the product back to us.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• without showing signs of wear or damage in any way
• within 7 calendar days of the delivery date (after 7 days no returns are allowed)
• must not be a special order or a custom order
• products cannot be returned once they are powder coated
• unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.
Customer is responsible for all shipping
costs if seller is not at fault
Be sure to check all items as they arrive to be sure everything is correct and nothing is missing. Any incorrect or missing items must be reported within 72 hrs of receiving the item.
41680 Enterprise Circle S
Temecula, CA 92590